1. Our Commitment to Your Privacy

Swoop Up, operated by All N One Deliveries LLC, collects and processes personal data to provide rideshare and delivery services. We follow California’s Consumer Privacy Act (CCPA) and amendments from Proposition 24 and its implementing regulations, effective January 1, 2025, and respect your rights under California law and the Delete Act.

2. What Information We Collect

• Personal Data: Name, contact info, driver’s license, payment details.
• Geolocation Data: Real-time ride/delivery tracking.
• Device & Usage Data: App activity, crash logs, IP address.
• Sensitive Personal Data: May include biometric or health-related data and precise geolocation (e.g., for ADA-accessible rides). Consent is required for this.
• AI Processing Data: Any personal or sensitive data used in app-based optimization or deep learning systems is disclosed and controlled ogletree.com.

3. How We Use Your Data

We use data to:

• Facilitate rides and deliveries
• Provide customer support, including voice or text–AI-assisted interactions
• Analyze trends, fraud, or app performance
• Meet legal or safety obligations

We do not sell personal information. We may share data with third parties (e.g., payment processors, law enforcement) under strict contractual controls.

4. Your Rights Under California Law

• Right to Know what personal data we collect, use, share, or sell
• Right to Delete personal info (with some legal exceptions) oag.ca.gov+1privacymatters.dlapiper.com+1
• Right to Correct inaccurate personal info en.wikipedia.org+8oag.ca.gov+8cppa.ca.gov+8
• Right to Limit use of sensitive data calmatters.org+15oag.ca.gov+15en.wikipedia.org+15
• Right to Opt-Out of ‘sale’ or ‘sharing’ (including cross-context behavioral advertising) en.wikipedia.org+9oag.ca.gov+9reuters.com+9
• Right to Non-Discrimination for exercising privacy rights en.wikipedia.org+13oag.ca.gov+13en.wikipedia.org+13

Requests may be submitted via our in-app “Privacy Settings” menu or by email at [email protected]. We will verify your request and respond as required by law.

5. Global Privacy Control (GPC)

We honor browser-level opt-out signals (GPC) for sales/sharing of personal information oag.ca.gov+2wired.com+2en.wikipedia.org+2.

6. Retention & Deletion of Data

We retain data only as necessary to support our services, legal obligations, or for dispute resolution. If you request deletion, we will erase or de-identify your data unless legally required to retain it.
Proxy deletion requests via California’s new data broker deletion portal will be honored by August 1, 2026 morganlewis.com+5en.wikipedia.org+5cppa.ca.gov+5.

7. Updates & Notifications

We will inform you before making material changes. You may request to be excluded from new uses via updated in-app Privacy Settings.

8.Why Background location permission in the Driver App?

‍Since our application is related to delivery, our rider needs to know the pickup and drop-off locations. Additionally, as a company, we need to know the current location of our riders to manage them accordingly. Therefore, we require access to their locations. When he gets online, we need his location to send the nearest request to him. Therefore, we require background location permission.

9. Contact Us

For questions or to exercise your rights:
📧Email: [email protected]
📍Mail: All N One Deliveries LLC, Inglewood, CA

California law allows civil penalties up to $2,500 (unintentional) or $7,500 (intentional) per violation en.wikipedia.org.

By continuing to use Swoop Up, you accept these terms.